Privacy Policy – Kenton & Boesmans Sunshine Coast Tourism

Effective Date: 8th April 2025

Kenton & Boesmans Sunshine Coast Tourism is committed to safeguarding the privacy and protection of personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access or interact with our website.

1. Collection of Personal Information

We only collect personal information that is necessary for the purposes outlined in this policy. Personal information may be collected in the following ways:

  • When you complete forms on our website (e.g. contact, newsletter signup)
  • When you contact us directly by email, phone, or social media
  • Through the use of cookies and similar tracking technologies (see Section 4)

The types of personal information we may collect include (but are not limited to):

  • Full name
  • Email address
  • Contact number
  • Geographic location
  • IP address and browser type
  • User preferences or interests, based on your interaction with the site

We will always inform you of the purpose for which the information is being collected and obtain your consent where required.

2. Use of Personal Information

We use your personal information to:

  • Communicate with you and respond to your queries
  • Provide information about Kenton and its surrounding areas
  • Improve the functionality, performance, and content of our website
  • Send newsletters or updates (only if you have opted in)
  • Comply with any applicable legal obligations

We will not use your information for any purpose other than that which was disclosed to you, unless:

  • You have given us consent to do so;
  • It is required or permitted by law; or
  • It is necessary to protect a legitimate interest of yours, ours, or a third party.

3. Disclosure of Personal Information

We do not sell or rent your personal information to any third party. We may, however, disclose your information in the following instances:

  • To service providers who assist us in operating the website or delivering services (under confidentiality obligations)
  • When required by law or a court order
  • To protect our rights or respond to legal claims

4. Cookies and Usage Data

Our website uses cookies to enhance your browsing experience and collect usage data.

  • Cookies are small text files stored on your device to remember user preferences and analyse traffic.
  • You may opt to disable cookies through your browser settings. However, this may affect your user experience.

By using our site, you consent to the use of cookies in accordance with this policy.

5. Security of Information

We take reasonable and appropriate technical and organisational measures to protect personal information from:

  • Loss
  • Misuse
  • Unauthorised access
  • Disclosure
  • Alteration or destruction

Only authorised personnel and trusted third-party service providers have access to your personal information, and only to the extent necessary.

6. Your Rights under POPIA

As a data subject, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your information
  • Object to the processing of your information
  • Lodge a complaint with the Information Regulator

To exercise any of these rights, or to withdraw previously given consent, please contact us (see Section 8).

7. External Links

This website may contain links to third-party websites. Please note that we are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Contact Information

For any questions, concerns, complaints, or requests relating to your personal information or this policy, please contact us at:

📧 Jo Wilmot
📞 +27 728050651

Email outlineinfo@kenton.co.za
🌐 https://kenton.co.za/

9. Updates to this Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the site after such changes will constitute acceptance of the updated policy.